Perform insurance verification via phone calls and through Availity and other insurance portals.
Communicate with patients regarding insurance information, benefits, appointment scheduling, and self-pay charges.
Send medical records to insurance companies and other healthcare providers as necessary.
Make outbound calls to patients, providers, and insurance companies.
Conduct research to identify reasons for claim denials and determine if reprocessing or resubmission is possible.
Segregate patient documents into categories such as referrals, prior authorizations, and laboratory reports.
Verified
