Dedicated Virtual Assistant with 3 years of experience in customer service and client care. Experience includes but not limited to handling inbound and outbound calls, handling product inquiries timely and efficiently, handling billing inquiries and scheduling of bills, processing of payments over the phone, handling insurance verification and processing of claims, adding beneficiaries on file, data entry, email management, sending documents,
ticketing, booking, handling of complaints and escalation, patient file management, reviewing patients' medical records, updating patient chart records, email management, attend to patient communications through email, portals and calls, record keeping and signing of waivers and consent forms.