Highly organized and customer-focused professional with a diverse background in media production, customer service, and virtual assistance. Proven experience in radio broadcasting, video editing, and scriptwriting. Skilled in handling B2B and B2C customer interactions, with expertise in outbound and inbound sales for various industries. As an Administrative Virtual Assistant, I excel in CRM management, data entry, email and SMS campaign management, and lead follow-up. I am proficient in conducting interviews and managing calendars. I am a quick learner, adaptable, and committed to delivering high-quality service with minimal supervision.