I help Shopify and DTC e-commerce brands manage the moving parts behind growth — from campaigns and email marketing to store operations and customer experience.
From March 2024 to January 2026, I worked as an Account Manager and E-commerce Marketing Operator for a U.S.-based wellness beverage brand, where I handled both marketing execution and day-to-day operations across Shopify, Klaviyo, Meta Ads, and customer support systems.
I’m not a developer — I’m the person who helps keep the business organized, moving, and operational behind the scenes.
Most growing e-commerce brands eventually reach the point where:
• campaigns become harder to coordinate
• the Shopify backend gets messy
• promotions need faster execution
• customer experience starts affecting retention
• and operations become just as important as marketing
That’s the environment I’m used to working in.
WHAT I DO
Shopify Store Management
• Product uploads & collection organization
• Pricing updates & promotional setup
• App installation & integrations
• Shopify backend support & maintenance
• Product launch coordination
<8efe80624d780eba0c6493ec45140364>Email & Lifecycle Marketing (Klaviyo)
• Campaign planning & execution
• Segmentation & customer targeting
• Welcome, abandoned cart & post-purchase flows
• Promotional calendar support
• Revenue-focused email execution
Meta Ads Support
• Campaign coordination
• Creative direction (static-first approach)
• Offer & messaging alignment
• Reporting & performance tracking
E-commerce Operations
• Sales reporting & analytics
• Customer support coordination (Gorgias)
• Workflow & operational support
• Cross-platform execution between Shopify, Klaviyo & Meta Ads
TOOLS & PLATFORMS
Shopify • Klaviyo • Meta Ads Manager • Gorgias • Recharge • Shogun • Canva • Google Sheets • Slack
I’m also Meta Certified in Media Buying and experienced working with fast-moving U.S.-based DTC brands.
If you’re looking for someone reliable who understands both e-commerce operations and marketing execution, feel free to connect or send a message.
Verified