Experienced customer service and administrative professional with several years of experience in the BPO industry, including customer support, team leadership, and eCommerce account management. Skilled in email and chat support, data entry, order processing, client communication, problem-solving, and handling daily administrative tasks. Dedicated, detail-oriented, fast learner, and able to work independently in a remote environment.

A dedicated and results-driven Team Leader with extensive
experience in the BPO industry. Known for providing real-time
support, developing tea-----------mbers, and maintaining high
performance standards. Successfully managed multiple
accounts, handled escalations, and ensured timely completion of
administrative and client-focused tasks. Ability to guide teams
toward exceeding client expectations. Highly adaptable, reliable,
and committed to fostering a positive and productive work
environment.