Shopify Va/General Va
Over 2 years of experience in the Business Process Outsourcing Industry(BPO).
I have a strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers and strong written (email)communication skills utilizing proper grammar and punctuation.
I handled calls, chat and email support.
I also handled multiple programs, Billing, Programming, Technical Support via chat, and email, Fraud Analyst, Security, Sales, Administrative and Back Office.
Over a year experience in a client facing role.
My goal as a freelancer is to provide a world class customer service and a great customer experience, providing outstanding services as a virtual assistant and administrative support with my skills:
Troubleshooting and customer Service Specialist
Excellent Verbal and Written Communication skill
Ability to develop relationships across organizations
Development of measurable and impactful campaigns
Scheduler
Collect and use data to inform new campaigns and evaluating existing campaigns.
Management Skills
Can work with little to no supervision required
Can work under pressure
Excels in Microsoft Windows XP (SP1, SP2, SP3) Vista, 7, 10
Have knowledge about Smartphones , and Apple Devices
Can easily follow instructions
Competent Communication & Verbal Skills
Hard Worker
Can Fix / Repair Computers
Knowledgeable with Games (Computer, Playstation, Android, Xbox)
Game Analyst (Dota2, LOL, strategy games)
