I have a total of 8 years of professional experience across ecommerce, web design and development, business operations, customer support, project management, and executive support, with almost 5 years focused on web design and development. Over the years, I have worked with U.S.-based businesses across ecommerce, real estate, and service-based industries, helping them manage websites, improve systems, support customers, and streamline day-to-day operations. My experience has grown far beyond traditional virtual assistance and now centers on Shopify, WordPress, SEO, AI-powered workflows, and digital operations.
On the web and e-commerce side, I have hands-on experience building, managing, and improving websites using Shopify, WordPress, Wix, and Webflow, including product page updates, content management, landing pages, app integrations, store operations, and website optimization. I currently support an ecommerce brand where I handle website management, IT support, project management, customer support, product and content updates, and backend systems. I also use AI-assisted coding tools such as Claude and OpenAI Codex to help build websites, troubleshoot issues, create custom solutions, and speed up implementation. My work also includes SEO content structuring, metadata optimization, internal linking, user experience improvements, and support for multi-brand ecommerce workflows.
In addition to website and ecommerce work, I bring strong experience in AI tools, automation, and operations management. I regularly use Claude, ChatGPT, OpenAI Codex, and Perplexity for content creation, research, coding assistance, SEO support, documentation, and workflow improvement. I have also built and supported automations using tools like n8n, managed CRM systems such as GoHighLevel and Follow Up Boss, and created SOPs, reports, and internal systems that help businesses scale. My strength is combining technical execution with operational thinking, allowing me to support not just websites and ecommerce stores, but the systems, workflows, and customer experience behind them.
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