IT Specialist 9 years· IT
Support Specialist · Information Technology Telecommunications · Quality
Assurance Specialist. POS System Analyst. IT Procurement.
I'm new here as VA Assistant
I am skilled in troubleshooting
hardware and software issues, resolving technical problems promptly, and
ensuring customer satisfaction. I am seeking an opportunity to contribute my
expertise to a dynamic team in delivering top-notch IT support solutions,
telecommunications systems, and project management. I aim to leverage my
technical skills and industry knowledge to coordinate telecommunications
initiatives, optimize network infrastructure and utilize my troubleshooting
skills and technical expertise
Technical Skills:
Operating Systems: Windows, MacOS
Networking: TCP/IP, DNS, DHCP, VPN, LAN/WAN
Hardware: Servers, Desktops, Laptop, Printers, Networking
Equipment, CCTV, POS, Biometrics
Software: Microsoft Office Suite, SQL, Active Directory,
NAV 2013 & 2016, SAP, Trello, UDOO, TAMS
Security: Windows Defender, Antivirus, Encryption,
Vulnerability Assessments
Tools: PowerShell / CMD, Event Logs, Computer
Management Remote Desktop/VNC/ Anydesk, Ticketing
Systems (e.g., OSTickets)
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Core Competencies:
UAT Tester Web & Mobile Application
Network and Systems Management
User Support and Troubleshooting
Security Management & User Admin
Software & Hardware Maintenance
Data Backup and Recovery
IT Procurement and Asset Inventory
Training and Documentation
Collaboration with IT Teams &Vendors
Time Attendance Background
Project Management
2 years as a Social Media
Manager
Creating Caption, Creating
graphics, Video Editing, Scheduling Post, Campaign Ads
Tools:
Canva, Pexels, ChatGPT, Google
Analytics, Facebook Ads & Insights, Trello, Word Press
Fully Support from start to finish.
Regular communication is important to me, so let's keep in touch
