I am a dedicated Virtual Assistant and Social Media Strategist with over 10 years of professional experience across diverse industries, including Healthcare, US Senior Care, and Construction. With a degree in Information Technology, I bridge the gap between creative content and technical efficiency.
Whether you need a high-impact social media presence or a streamlined back-office operation, I provide the reliability of a seasoned professional who understands the nuances of international client relations.
Why Hire Me?
— Strategic Content: I don’t just "post" I manage layouts, reels, and scheduling to build brand
authority.
— Healthcare Expertise: Experienced in handling HIPAA-adjacent tasks, patient scheduling (ATI
Physical Therapy), and billing inquiries with high accuracy.
— Technical Foundation: My IT background means I learn new software quickly and troubleshoot
efficiently.
— Global Brand Experience: Proven track record in high-stakes roles for Nestlé Health Science
(Sales & Support) and ATI Physical Therapy (Healthcare Coordination).
— Strategic Versatility: From managing complex HIPAA-compliant medical inboxes to editing high-
impact video content in CapCut, I handle the "moving parts" of your business so you can focus
on scaling.
What I Can Do For You:
— Strategic Social Media: High-impact content planning, scheduling (-----------/PaddyPost), and
professional Reel/Shorts editing to drive engagement.
— Executive Operations: Managing complex professional inboxes, lead generation, calendar
coordination, and workflow streamlining to maximize your productivity.
— Specialized Customer Experience: Providing high-level voice, chat, and email support for global
brands using Salesforce, Five9, and Mosaic.
— Technical & Creative Design: Creating high-quality brand assets via Canva and advanced video
storytelling for Reels and carousels.
My Toolkit & Specialized Systems:
Management & Collaboration:
----------- | SharePoint | Google Workspace | Microsoft Office | Slack | MS Teams
CRM & Specialized Operations:
Five9 (Cloud Contact Center) | Salesforce | Mosaic | Lotus Notes | PaddyPost | Getlate
Creative & Digital Strategy:
Google AI Essentials (Productivity) | Canva (Graphic Design) | CapCut (Video Editing) | Adobe Premiere
Healthcare & Support:
HIPAA-Compliant Data Management | Medical Billing & Claims | Insurance Verification | Order Processing
I am proactive, organized, and ready to hit the ground running to free up your valuable time. Let’s discuss how I can support your business goals!
Verified