Looking for a professional freelancer to help with you with day-to-day tasks? Look no further. I am a highly experienced and proficient virtual assistant that can tick off the checkboxes on your to-do list. With over 1 year and 2 months experience in customer service, here's list of the task I can accomplish for you.
• Respond to customer inquires
• Resolve customer issues
• Provide orders
• Monitor customers satisfaction
• Build relationship
• Document customer interactions
• Follow up
• Identify opportunities for improvement
• Stay up-to-date
• Addressing billing concern
• Handling returns and exchange
• Selling products and services
• Process refund
• Demonstrate Empathy
• Data research/management
Having completed these tasks in past year. I became efficient in using the following tools/platforms.
• VPN
• CitrixWorkspace
• Five9
• Zendesk
• Intercom
• Hootsuite
• ChatGPT Plus
• Jotform
• MS Office Suite
I pride myself on being consistently responsive and professional in every project I take on. I'm a problem-solver and driven to deliver high-quality work within the deadline. I always encourage open communication and welcome constructive criticism.
Let's chat to discuss more details abaout your project.
