I am ----------- -----------, a detail-oriented Customer Service and Administrative Support professional with over 4 years of experience across healthcare, travel, e-commerce, and hospitality industries.
I have supported businesses by handling customer inquiries, reservations, order processing, data entry, documentation, and auditing tasks with accuracy and professionalism. I am recognized for my strong communication, problem-solving skills, and ability to multitask in fast-paced environments.
Experience Highlights:
Carelon Global Solutions (Healthcare) – Audited team outputs, entered and validated data with 100?curacy, and ensured compliance with standards.
WNS Manila (Travel Agent) – Handled hotel complaints, car rental and flight reservations, and provided personalized travel assistance.
Airbnb Co-Host – Managed guest communication, check-ins, problem resolution, and optimized listings to maintain Superhost status.
Alorica (QVC Online Shop) – Assisted customers with product inquiries, orders, payments, and online transactions.
Core Skills:
Customer Service (Email & Chat Support)
Data Entry & Documentation
Reservations & Order Management
Problem Solving & Attention to Detail
Time Management & Multitasking
Team Collaboration
I am eager to support businesses with reliable customer service and administrative assistance while ensuring excellent client and customer satisfaction.
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