I am a reliable and detail-oriented Virtual Assistant with nearly 8 years of experience supporting US-based businesses in customer service, healthcare (Dental Insurance), travel, short-term rentals, and ticket sales.
I specialize in email and chat support, administrative assistance, CRM management, booking coordination, and handling customer concerns with professionalism and empathy. I’ve worked in fast-paced environments where accuracy, responsiveness, and clear communication are essential, especially when supporting healthcare and customer-facing accounts.
I have experience working as a Subject Matter Expert and Team Leader, which means I’m highly organized, proactive, and able to work independently with minimal supervision. I understand the importance of meeting SLAs, maintaining data accuracy, and providing excellent customer experiences—especially for US clients.
I am detail-focused, dependable, and long-term oriented, and I’m looking for a stable role where I can contribute consistently and grow with the business.
Availability: Full-time | Long-term
Time Zone: Flexible, US and AU time zones ready
Let’s work together to keep your operations running smoothly and your customers happy.
