Results-driven Property Management Virtual Assistant with extensive experience supporting rental portfolios using Buildium, delivering high-volume tenant support, and maintaining precise financial records. Known for efficiently handling tenant communications, lease concerns, escalations, and collections while building strong relationships with tenants, property owners, and vendors through clear and professional communication.
Backed by solid experience in customer service and over two years as an Administrative Assistant in a real estate company, with a strong focus on streamlining operations, improving workflow efficiency, and keeping day-to-day processes running smoothly. Proven ability to coordinate maintenance requests end-to-end, track income and expenses with accuracy, and ensure compliance with property management standards.
Highly organized, detail-oriented, and proactive, with a reputation for working independently, resolving issues quickly, and consistently delivering reliable, high-quality support in fast-paced property management environments.
