I have six years of expertise as a freelance graphic and layout artist , skilled in creating visually engaging designs. I am proficient in using Adobe Photoshop, Illustrator, and InDesign to create top-notch work that surpasses client needs. In addition to my work in design, I am also a published writer with a physical book that demonstrates my skill in creatively and effectively communicating complex ideas.
In addition to my artistic endeavors, I have three years of BPO industry experience. I have gained experience in technical support, healthcare assistance, and customer service representative, which has helped me build a solid base in customer service, technical problem-solving, and troubleshooting. I have a year of experience in credit repair, during which I developed a strong proficiency in managing credit-related tasks and communicating effectively with foreign employers. I am comfortable and confident in having conversations with international clients, ensuring that their needs and tasks are efficiently handled.
I also had a year of credit repair experience in which I served as a Supervisor for a Clerical Services Company. In this role, I was responsible for managing a team of agents, creating payroll trackers, and preparing daily report summaries. My duties also included regular communication with foreign clients through platforms such as Google Meet and Zoom, where I ensured seamless collaboration and task management. My range of skills and my capacity to adjust to different industries make me a valuable asset in any work environment.
