I am a results-driven professional with strong written and verbal communication skills, specializing in appointment setting, email management, and customer support. My diverse experience has equipped me with the ability to handle clients with professionalism, efficiency, and attention to detail.
I previously worked as an F&B Coordinator in a U.S.-based hotel, where I developed exceptional coordination and service delivery skills, ensuring a high level of guest satisfaction. I also have experience as a Technical Support Representative at Teleperformance Cebu, where I resolved client issues through RingCentral and email, maintaining excellent client relations and performance metrics.
In addition, I worked as a Virtual Assistant with UpScale Agency, where I accepted various freelance projects and contributed to business growth. One of my notable roles was as an Appointment Setter for a fitness brand, Philosophically Built, where I used GoHighLevel to contact leads, build rapport, and set appointments with coaches.
With a solid background in customer service and administrative support, I bring reliability, consistency, and a proactive mindset to every task I handle. My goal is to provide high-quality service that helps clients save time and focus on growing their business.
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