A versatile and technically-skilled professional with a proven track record in both customer-facing and back-office operations. Possessing direct experience as a Customer Service Representative and Back Office Agent, I bring strong communication, problem-solving, and administrative skills. My technical record is solidified by a Computer Systems Servicing NC II certification, demonstrating hands-on hardware and software troubleshooting capabilities. Further strengthened by Bookkeeping NC III qualification, I offer a unique, valuable blend of technical proficiency and financial literacy, ensuring efficient and accurate task completion across both operational and technical support functions.
