Experienced in handling complaints, providing product information, and collaborating with tea-----------mbers to enhance service quality. I am also equipped to handle guest communication, maintenance coordination, and various administrative task related to property management.
FOR GUEST COMMUNICATION SERVICES
- Updating all the check-ins and check-outs of the day - Checking if all units are ready for check-in
- Handling booking requests and inquiries.
PROPERTY MANAGEMENT
- Maintenance Coordination
- Housekeeping Coordination
- Creating Listing across all OTAs
- Calendar Management
- Assist with lease administration, including drafting lease agreements, collecting rent payments, and managing lease renewals.
- Collaborate with the property management team to ensure a seamless and exceptional tenant experience.
OTAs
- Airbnb
- Booking. Com
- VRBO
- Expedia
- Hotels. com
Project Management Tools
- Monday. Com
- Notion
- Basecamp
- Asana
Channel Managers
- Guesty
- Hostaway
- Hospitable
- Hostfully
Property Management Software
- Rentvine
- PropertyMe
- Appfolio
Other Tools
-Google Workspace
-Zoom
-Tapi
-Canva
-Salesforce
These experiences that I gained taught me numerous skillset and these are computer proficiency, organizational skills, problem-solving abilities, and a lot more. If the skills that you are currently looking isn't mention, please still consider me as I would love to learn new skills and I am determined that I can be a great contribution to your company. I believe that my qualifications make me a perfect fit for this position. I am confident that I have the skills to excel at your dynamic organization. I am very much willing to be trained. Give me a chance and you'll never regret it. Thank you!
