Hi, I'm Charmaine. I started my career as a Virtual Receptionist at Maison Close Restaurant (-----------), where I managed calls, emails, appointments, and customer concerns remotely. I then worked as a Security Dispatch Agent at Guardian National Security (-----------), monitoring guards, reviewing reports, and coordinating responses to any incidents. Most recently, I served as a CCTV Monitoring Agent at Guardian Integrated Security (-----------), overseeing live surveillance, issuing verbal commands when necessary, and reporting incidents to ensure prompt security or police action. I'm passionate about keeping operations running smoothly and ensuring safety through proactive monitoring and accurate reporting.