Cash and Accounts Management (Oracle & OneCRM)* Accurately applied customer payments towards appropriate invoices in Oracle to ensure proper allocation, timely posting, and minimal discrepancies in accounts receivable.
* Reconciled customer accounts, bank statements, and system records for variances and errors during the investigation and resolution of any issues promptly.
* Assisted when closing at month-end by preparing schedules and reconciling accounts, reviewing transactions, and complying with accounting principles and internal controls.
* Created and updated case addenda for newly opened cases, documenting follow-ups, actions, and current status for case audit and tracking.
* Monitored communication queues for assigned cases to ensure pending cases and payment issues were addressed within service-level timeframes.
Billing and Collection (QuickBooks Desktop)*Customer billing, invoicing, and collections are entered into QuickBooks Desktop, accurate records are maintained within it, and any outstanding account balances are followed up on.
*To maintain cash flow and ensure tenants paid on time, accounts were monitored when tenants paid, reminders were sent, and overdue accounts were followed up on.
*Prepared and collected detailed monthly income reports for management to use within financial reporting.
Disbursement, Petty Cash, and Commission Handling*Prepared check vouchers, reviewed documentation, and printed checks in accordance with company policy and authorization procedures.
*Verified COD collections with the shipper and made timely, accurate deposit of funds into company accounts.
*Calculated and verified operators' commissions, based on approved commission rates, performance reports, and required supporting documentation before processing payments.
*Managed petty cash funds, including recording, reconciling, and replenishing funds supported by appropriate documentation.
Management, Payroll, and Administrative Support*Attended weekly Management Committee (ManCom) meetings with the CEO during discussions of department performance, growth initiatives, and operational challenges.
General Accounting Tasks*Recorded and processed cash collections and payments via the accounting system to keep financial records current.
*Prepared and posted journal entries for adjusting, accrual, and correcting journal entries per accounting guidelines.
*Compiled summaries of income and expenditures in support of financial reporting, budgeting, and management decision-making.
