IT Service desk with more than 9 years of
experience in diagnosing and resolving
network and software issues. O365/Teams and AD account management.
Server/PCs/O365 Backups management
(Datto BCDR/Saas). Device and mobile
management via Intune/DattoRMM.
Applications/Patches deployment using
Powershell. Troubleshooting IT issues:
workstation, applications, printers,
terminal server, network and VPN.
