25 years of experience in the following field:
1. Administrative Management (10 years of experience)
- Overseeing and managing operations
- Staff supervision and management
- Records and documentation maintenance
- Organized meeting and other important events of the company
2. Marketing Officer
- Lead Generation
- Marketing Collateral Management
- Newsletter and Social Media Management
- Organized events
3. Customer Support Manager
- Staff Management
- Setting of goals
- Training and coaching of staff
- Analyzing performance of customer service staff
- Attending and resolving to Customer's concerns
- Creating programs for the team
- Ensure that all concerns were being addressed properly in a timely manner
- Collaboration with other departments
- Compiling of data such as Customer's feedback
