An experienced contact center operator for over twelve (12) years. Worked in the healthcare industry for 4+ years.
Allied Health Professional and HIPAA trained and certified.
With proven experience in managing Medical Billing, Healthcare Account Receivable, Claims Management, Denial Management, Credentialing, Prior Authorization, Insurance Verification.
Proficient in using EHR/EMR systems such as Collaborate MD, Advanced MD, Practice Fusion, Tebra, Promt, Office Ally, and Athena Health. Skilled in payer portals, including Availity, NaviNet, and UHC.