I help short-term rental hosts run their entire operation so the business performs better than they could manage alone... and runs without them.
I'm a former Airbnb Support Ambassador Supervisor. I spent over a year inside Airbnb's systems learning how policy, disputes, escalations, and reviews actually work. Now I use that insider knowledge to run hosts' operations the right way.
Here's what I bring to your business:
Operations management. I run the day to day... guest communication, claims and AirCover, reviews, vendors, and turnovers... so nothing slips and you stop being the bottleneck.
Systems and Notion build-outs. I build custom Notion command centers for STR businesses: SOPs, KPI dashboards, guest issue trackers, and reporting all in one place. I connect your stack (Hostaway, PriceLabs, Breezeway) and automate with ----------- so information flows without manual work.
Review management. I protect and grow your ratings... winning genuine 5-star reviews, catching problems before they become bad reviews, and disputing the ones that truly violate Airbnb policy. Backed by 500+ disputed reviews across 80+ properties at a ~90% success rate, all through Airbnb's official process. No risky shortcuts.
Money recovery. I recover money hosts lose to unfair Airbnb adjustments, wrongful payout deductions, and claim denials. I know what support looks for, because I was support.
And here's the part most hosts care about: you're not hiring one person who burns out or disappears. I run Elite BNB Hosts, a remote STR operations team. When you work with me, you get a trained team behind the systems... consistent, reliable, and built to scale with you.
If you want someone who can set up, systemize, and run your STR operation with insider-level expertise, let's talk.
