Experienced BPO professional with over 7 years of diverse industry experience. Skilled in scaling businesses and providing infrastructure support. Known for being a team player, adaptable under pressure, and delivering exceptional customer service. Passionate about finding innovative solutions.
Experience:
Senior Agent, Appointment Setting, Loan Officer, Merchant Services
Merchant Business Alliance | USA
June 2014 - September 2016
Customer Service, Billing Account Specialist, Sales Specialist
Focus Direct Inc. | Bacolod City
December 2016 - October 2018
>Email Support, Email Management, Order Processing
Omnyex | Dubai
November 2018 - July 2020
Customer Service, Phone Support
Transcom | Bacolod City
August 2020 - October 2021
Telemarketing, Lead Generation, Appointment Setting
Legacy Group International | USA
February 2022 - August 2022
Sales Development Representative, Intake Specialist
First Cornerstone Group | USA
June 2024 - Present
Skills:
Data Entry
Customer Service
Lead Generation
Telemarketing
Time Management
Computer Literate
Active Listening
Communication Skills
As a dedicated professional with a strong work ethic, I am committed to delivering exceptional customer experiences, exceeding targets, and driving business growth. I thrive in fast-paced environments, adapt quickly to changing priorities, and consistently demonstrate excellent interpersonal and communication skills.
Let's connect and achieve success together!
