I help business owners stay organized by managing daily operations, customer communication, CRM systems, project coordination, and administrative tasks. I have experience supporting construction companies, real estate professionals, and mortgage businesses across the United States.
I enjoy creating organized systems, keeping projects on track, and making sure nothing falls through the cracks. Whether it's managing client communication, updating CRMs, handling administrative work, supporting marketing efforts, or maintaining websites, I focus on delivering accurate work and dependable support.
Construction & Operations Support
• Managed JobNimbus CRM for active construction projects
• Coordinated project updates, customer communication, and follow-ups
• Assisted with scheduling, document management, and workflow tracking
• Created invoices using QuickBooks
• Updated the company website using Wix, including service pages, blog posts, images, and basic SEO content
• Planned monthly content calendars aligned with seasonal campaigns and business goals
• Created social media content for Facebook and Instagram using Canva and CapCut
• Assisted with Meta Ads campaign setup and performance monitoring
• Supported daily operations and executive administrative tasks
• Maintained organized records, project documentation, and client files
Real Estate & Mortgage Support
• Generated qualified leads through Facebook groups and online research
• Researched FSBO properties using Zillow, Propwire, and Facebook Marketplace
• Supported mortgage marketing for FHA, DSCR, Fix and Flip, HELOC, and investor loan programs
• Updated CRM records and maintained lead pipelines
• Assisted with client follow-ups and appointment coordination
• Prepared daily activity reports and tracked lead progress
Executive & Administrative Support
• Email and inbox management
• Calendar management and scheduling
• Data entry and internet research
• Document preparation and file organization
• CRM management and database maintenance
• Meeting coordination and administrative support
• Task management using Trello, Asana, and Notion
Customer Support
• Responded to customer inquiries through email and phone
• Assisted clients with scheduling and follow-ups
• Maintained professional communication and accurate records
• Focused on providing timely and reliable customer support
Social Media & Digital Marketing
• Planned monthly content calendars and marketing campaigns
• Created graphics and marketing materials using Canva
• Edited short-form videos using CapCut
• Managed Facebook and Instagram content calendars
• Updated and maintained the company's Wix website
• Organized digital assets and marketing content
• Assisted with basic SEO content updates for the Wix website
Tools
Google Workspace, Microsoft Office, JobNimbus, QuickBooks, HubSpot CRM, Meta Business Suite, Canva Pro, CapCut, Wix, Mailchimp, Trello, Asana, Notion, Calendly, Slack, Zoom, Zillow, Propwire, ChatGPT, Claude AI
I am organized, dependable, and proactive. I communicate clearly, learn new systems quickly, and take ownership of my work. I believe good support allows business owners to focus on growing their companies while knowing the day-to-day operations are handled.
If you're looking for someone who is reliable, detail-oriented, and committed to long-term success, I'd be happy to support your business.
I also enjoy supporting business owners who need structure and accountability in their daily operations. I have experience helping clients stay organized by managing priorities, creating systems, and keeping tasks on track.
I'm comfortable supporting neurodivergent professionals, including those with ADHD, by providing reliable administrative support that helps them stay focused, organized, and productive.
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