I worked as a customer service representative for financial institutions, payment processing companies, health institutions, ride-hailing companies, telecommunication companies, and American technology companies. I have more than a decade of experience in customer service. I am an expert in record-keeping and g-----------al office management as well. I have demonstrated the ability to provide support to executives, take minutes, and handle appointments and messages. I am creative, resourceful, and flexible; I can adapt to changing priorities and maintain a positive attitude and strong work ethic. I am computer literate and proficient in CRM tools (Zendesk, ActiveCampaign, etc.), Google Sheets, Google Docs, Zoom, and all MS Office programs (Word, Excel, and PowerPoint.). In addition to my customer service and administrative skills, I have experience in technical support, telemarketing, sales, and workforce management. I offer significant abilities and experience in organizing, prioritizing, scheduling, and detailed preparation of reports and projects. I have initiative and want a long-term, stable job where I can help you build your business.
