Virtual Medical Assistant | Registered Nurse | Certified Healthcare Virtual Assistant
I am a Registered Nurse and Certified Healthcare Virtual Assistant with over 8 years of experience in clinical care, healthcare administration, and patient support. My background spans virtual patient coordination, telehealth assistance, prior authorization management, and medical documentation.
In my most recent role with Lifestream Health Center Pain Management, I worked directly with physicians in a virtual setting — preparing charts, performing patient intake, assisting during telehealth visits, and providing real-time medical scribing.
I also coordinated medication orders, handled referrals, and delivered patient education with accuracy and empathy.
Previously, I served as a Prior Authorization Representative at Hinduja Global Solutions, where I processed insurance approvals, handled CPT/ICD-10 coding, and ensured smooth communication between providers and patients. My early experience as an EMT strengthened my ability to stay calm under pressure and prioritize patient safety, while my time as a Sales Representative enhanced my communication and customer service skills.
I’m passionate about combining clinical expertise with virtual efficiency to help healthcare teams provide compassionate, organized, and high-quality patient care. I take pride in being detail-oriented, dependable, and empathetic — always ensuring that both patients and providers receive the best possible support.
Key Skills:
Virtual Medical Assistance & Telehealth Support
Medical Charting & Real-Time Scribing
Patient Intake & Education
Prior Authorization & Insurance Coordination
EMR/EHR Management (Athena, eClinicalWorks, Epic, etc.)
Communication & Customer Service Excellence
I’m looking to contribute to a healthcare team that values compassion, accuracy, and efficiency in delivering care.
