Experienced Online Store Support & Sales Admin with 4+ years supporting a U.S. -based e-commerce business
in customer support, invoicing , order/payment tracking, and payment follow-ups. Proficient in Microsoft Excel and Google Sheets for managing invoices and tracking logs, with practical experience in Zoho (including Zoho Billing), Square App, and SAP Business One. Skilled in supporting Facebook Live selling by coordinating product information , engaging customers , and assisting with sales follow-ups, and moderating live chat interactions in Whatnot. Previously served 9 years in the FMCG industry as a Senior Audit Supervisor, strengthening process control, team coordination, inventory audits, and account receivable functions. Available for full-time or part-time remote work with strong English communication, attention to detail, and proactive, reliable work style. I'm dedicated to helping you streamline operations and enhance customer support.
Tools:
SAP Business One, Zoho,Square App, MS Excel (VLOOKUP, Pivot Tables), Google Sheets , Google Workspace, Zoom, Dropbox
