I possess extensive experience in the field of Graphic Design, having initiated my career as a Graphics Artist at the age of 15. Over six years with the organization, I not only executed design work but also assumed the responsibility of training others in the intricacies of Graphics Design. Subsequently, I transitioned to perfecting customer service for 1 year and 9 months, gaining expertise in addressing technical concerns, sales, and customer complaints.
In addition to my professional background, during my senior year of college, I actively contributed to the creation of an Online Customer Relations Management System for our thesis project. My involvement encompassed significant contributions to technical documentation and website design, ultimately earning our team the "Best Thesis of the Year" award upon graduation. Seeking a full-time position aligned with my qualifications, I am eager to leverage my knowledge and skills for the benefit of an organization. Since June 2017, I have been a dedicated Amazon General Manager Rockstar, actively involved in various facets of the business such as Sales, Marketing, Logistics, Advertising, Customer Service, Financial, and more. My responsibilities span sales management, marketing ideas, promotions, advertising, guiding graphic designers, logistics, and data analysis. I have successfully implemented strategies to streamline PPC and sales analysis through the development of customized spreadsheets, optimizing time and cost efficiency for the company. In the logistics side of the business, I ensure the smooth flow of shipments and maintain optimal inventory levels to safeguard our sales and ranking. Through spreadsheet tracking, I proactively manage inventory and shipment schedules, minimizing the risk of stockouts. Additionally, I manage promotions on Amazon and various social media platforms, calculating discount structures and overseeing the tasks of fellow tea-----------mbers. Furthermore, I bring an equal number of years of expertise in Shopify management and website development to the table. This encompasses overseeing product management for the company's Shopify platform. I am well-versed in implementing all types of edits on the website and adept at transforming designs from PSD files into functional Shopify websites.
My passion for graphic design, information technology, customer service, and e-commerce business is complemented by a strong willingness to continuously learn and be trained by others. Based on my experiences, I am confident in my ability to contribute effectively to your company and uphold its standards of excellence.
To learn more about me and my background in the Amazon business, please view my resume and cover letter from the link below.
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