Pricing & Order Management | Administrative Support | Team Leadership
Results-driven professional with 15+ years of experience in customer service, operations, quotation management, team leadership, and process improvement. Skilled in administrative support, CRM management, documentation, quality assurance, stakeholder communication, and project coordination.
Core Skills:
Virtual Assistance & Administrative Support
Customer Service & Email Management
Calendar & Meeting Coordination
Data Entry & Research
Quotation & Pricing Management
CRM Management (Salesforce, Zendesk, ServiceNow)
Process Documentation & SOP Creation
Team Leadership & Training
Project Coordination (Asana, Jira, Confluence)
Google Workspace, Microsoft 365, Zoom Workplace
AI Tools (ChatGPT, Grammarly, Zoom AI)
Canva & CapCut
Reliable, detail-oriented, and committed to delivering high-quality work with minimal supervision.
