This is your lucky day! Hire me if you are looking for well experienced applicant that will help your business to grow. Trustworthy and Reliable person that will secure your business interests.
Quick Introduction:
I have been in the BPO Industry for almost 10 years now. I started as an Agent in 2015 to Subject Matter Expert and luckily promoted as Supervisor in Operations in 2022.
EXPERIENCED ROLE:
• Customer Service Representative- General care
• Technical Support Representative- Troubleshooting devices
• Sales- Upselling and cold calling.
• Financial Representative- Bill discussion, Refund and filing dispute.
• Travel Representative- Booking, Cancelling and Re-routing flights.
ACHIEVEMENTS & TRAININGS
• iLead Training
• Peak Performance Qoaching (PPQ)
• Other Leadership Trainings
• Client Calibrations
• Top Agent across T-Mobile Prepaid Clark
• Consistent top agent (Metro- T-Mobile)
