Versatile professional with a dual background in healthcare and customer service. Licensed nurse with a comprehensive medical virtual assistance training, encompassing telemedicine, medical scribing, medical billing, insurance verification and prior authorization. Proven track record of 2+ years in customer service for US accounts, demonstrating strong cross-cultural communication skills. Accomplished language educator with a decade of experience teaching English as a Second Language (-----------), underscored by an impressive 8.0 overall band score in IELTS (March 2024). Adept in EHR/EMR systems and possessing an encompassing skill set in healthcare, customer service, and language instruction. Seeking opportunities to leverage this unique blend of expertise in a dynamic, client-focused role.
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