Greetings! I have a valuable experience as a Collection Specialist / Customer Service representative in a BPO industry at Capital One Auto Finance for 3 years, where I developed strong communication and problem-solving skills. Additionally, my experience as a waitress in a bustling restaurant taught me the importance of teamwork, adaptability, and delivering exceptional service under pressure. I am eager to leverage these experiences and skills to contribute positively to the team and to grow both personally and professionally within the organization.