Dynamic professional with 10+ years of experience bridging revenue cycle management, billing operations, and learning & development across healthcare, dental, and virtual service environments. Proven expertise in claims processing, insurance verification, AR/AP, invoicing, and account reconciliation, with hands-on skills in platforms like Xero and EHR/EMR systems.
As a seasoned trainer and capability consultant, I’ve led performance-driven training for RCM teams, developed process improvement strategies, and collaborated with leadership to elevate team skills and efficiency. I bring a rare combination of technical accuracy, process insight, and people-centered communication, enabling me to deliver both operational and learning impact.
