Reliable & customer-centric Medical Support professional with 8+ years experience delivering high quality support for Revenue Cycle Management. Empathetic, active listener, and patient when handling unhappy, irate customers; always focused in resolving their issues and inquiries in a timely manner and in compliance within company policies and regulations. Tech-savvy, experienced in utilizing MS Office, Google Workspace, CRM and EMR tools. Flexible to work within the client's time zone and can start from the ground up.
