I’m a detail-oriented Virtual Assistant with a background in customer and technical support, team coordination, and web development. For nearly two years, I worked as an Assistant Shift Lead in a BPO environment, where I handled client inquiries, managed tickets, documented reports, and ensured smooth team operations.
I’m experienced in using Microsoft Office, Google Workspace, and various CRM and ticketing systems. My IT degree and freelance experience in web development (HTML, CSS, JavaScript, and API integration) also give me the technical edge to support clients with website updates, system troubleshooting, and data management.
I value reliability, communication, and efficiency in every task I handle. Whether it’s administrative assistance, email management, customer support, or basic web tasks, I take pride in delivering accurate and timely results that help businesses run smoothly.
