Hello, my name is Judy Lou Moreno, but you can call me Judy. With a career spanning diverse roles and industries, I bring a wealth of experience and expertise to the table.
During my tenure at Google as a Senior Digital Account Manager, from July 2021 to March 2023, I not only managed but also crafted innovative strategies to optimize paid media campaigns across various platforms, including Facebook and Google Ads. By leveraging data-driven insights, I spearheaded a proactive approach to campaign optimization through a structured test-measure-learn feedback loop. This methodology not only ensured consistent performance improvements but also fostered a culture of continuous learning within the marketing team.
Prior to my role at Google, as a Lead Generation Trainer/Team Leader at Luminous Solar, I specialized in outbound lead generation for solar panels. Utilizing tools like VICI Dialer, I not only set appointments but also played a pivotal role in training and mentoring tea-----------mbers to ensure high-quality interactions with potential customers. This experience not only sharpened my leadership skills but also deepened my understanding of customer needs and preferences in the renewable energy sector.
My proficiency in Excel and PowerPoint, coupled with advanced outbound sales experience, allowed me to excel in meeting challenging project deadlines and managing competing priorities. With a strong foundation in customer service and technical support roles at companies like IQOR Philippines and Kgb Conduit, I've developed a keen understanding of customer needs and effective problem-solving techniques.
Furthermore, my tenure at Macy's/Alorica and Telstra/Teletech Holdings further refined my communication and negotiation skills, consistently achieving and surpassing collection targets while providing exceptional service.
I'm deeply passionate about driving results, collaborating with cross-functional teams, and continuously learning and adapting in dynamic environments. You can connect with me on LinkedIn at -----------/in/judy-lou-moreno-----------, or reach out directly via email at ----------- or phone at -----------. Let's connect and explore how I can contribute to your team's success.
