I began my career in customer service, where I learned patience, empathy, and the art of clear communication.
From there, I transitioned into teaching as an ESL tutor, delivering over a thousand lessons to students from Japan, Korea, and Brazil—an experience that strengthened both my communication skills and cultural awareness.
I later worked as a Virtual Assistant for an insurance company, focused on data entry and precision-driven tasks, before stepping into the role of Executive Assistant, where I managed calendars, inboxes, travel, and meeting documentation—helping busy people find more time and focus for what mattered most.
Each role built a skill; together, they built someone reliable. That’s me—Kate, your Carrier Operations Specialist.
