I am a reliable and detail-oriented Shopify E-commerce Specialist with 2 years of hands-on experience managing Shopify stores and over 13 years of Quality Assurance experience.
I have managed 5 Shopify stores, handling product listing, product optimization, variants, collections, inventory, SEO product content, order management, and customer support. I have also handled 50–100 customer emails daily through Re:amaze and Gmail, including refunds, returns, exchanges, cancellations, order tracking, and supplier communication.
I also have experience with Meta Ads Manager, including campaign launching, campaign duplication, creative uploads, campaign monitoring, ROAS monitoring, budget adjustments, and reporting.
I use tools such as ChatGPT, Gemini, Canva, Higgsfield, Google Sheets, Excel, Shopify Translate & Adapt, DSers, CJdropshipping, -----------, Loox, Ali Reviews, and Klaviyo.
My Quality Assurance background has developed my strong attention to detail, accuracy, problem-solving, SOP compliance, and process improvement skills. I am organized, dependable, comfortable working independently, and always willing to learn new tools and processes.
I am looking for a long-term remote opportunity where I can contribute my Shopify, e-commerce, customer support, and operations experience while continuing to grow with the company.
