A results-oriented and analytical professional with extensive experience in technical support and management. Highly skilled in diagnosing and solving complex technical issues while focusing on identifying root causes and implementing effective solutions. Adept at communication, training, and presentations. Proven track record of enhancing production operations and delivering outstanding customer service. Hold a degree in Business Administration and a Master's in Business Administration majoring in Supply Chain from De La Salle University. Proficient in managing teams and driving projects to success.