If your business is growing faster than your systems, I'm the person founders hand the chaos to.
I've spent 20+ years building the operational backbone of scaling businesses: SOPs, hiring pipelines, project management systems, and teams of 20+ that run without the founder in the middle of everything.
• Managed cross-functional teams across marketing, admin, and operations.
• Built operational dashboards for executive reporting.
• Reduced manual reporting through automation.
• Led recruitment and onboarding processes.
• Improved project visibility through SOPs and workflow documentation.
• Managed weekly executive meetings and action-item accountability.
• Supported founders as an operational right hand.
What that looks like in practice:
• Real estate — Promoted from general VA to Transaction Manager at a NY property management firm, owning transaction coordination end-to-end.
• E-commerce — Ran team operations for an e-commerce accelerator, keeping a multi-person team delivering on schedule.
• SaaS / digital — Currently the executive assistant & project coordinator to the co-founder of a book-promotion SaaS, running cross-team reporting, meeting operations, and follow-through across Dev, Marketing, and Support.
• Systems. & hiring — As Director of Operations for a VA agency, designed recruitment, onboarding, and training systems in ClickUp that cut onboarding time and improved placement quality.
My current tech stack & took kit: ClickUp, Asana, Google Workspace, Microsoft 365, Fathom, Slack, GHL, Canva, Claude AI.
I require very little onboarding and I don't wait to be managed. If you're done firefighting, let's talk about what's slipping in your business right now.
