I am a Medical Virtual Assistant with over 4 years of working experience. During my time, I have gained a wealth of knowledge and experience that I can bring to your company. The tools that I used to handle calls was Salesforce, Epic, RingCentral, Theranow, ECW, Availity, Bluecross Blueshield of California and Cigna. I also handled claims, prior authorization and prescription refill, we provide benefits and eligibility of the patient and trained with HIPAA security compliance. I am passionate about providing excellent patient care and I am confident that I can be a valuable member of your team.