Certified Medical Biller and BSBA graduate specializing in Operations Management with over 13 years of diverse experience across the BPO (US Healthcare) and retail sectors. Proven expertise in managing healthcare accounts, optimizing operational processes, and driving efficiency improvements. Adept at navigating complex billing systems, ensuring compliance with healthcare regulations, and delivering exceptional service to clients. Strong analytical skills, attention to detail, and a commitment to continuous improvement. Seeking to leverage extensive experience and skills in a challenging role within the healthcare or operations management field.