I started way back 2016 up to 2019 as a Content Moderator at Collective Solution. As a Content Moderator, I'm responsible for the safety and user friendliness of a social media platform for all users. With excellent speed and accuracy, we use tagging to filter out the contents and videos created by the users whether they are harmless, violence, sexual content, political, and some forms of online bullying.
Regarding my experience as an Email and Chat Support Representative, I have honed this skill for almost 5 years. I started at the year of 2019 up until 2024 from TaskUs Anonas. So, as an Email and Chat Support Representative, I've been helping people with technical difficulties that the customers raised through email or chat. I handled customers concerns with excellent customer service by providing resolutions through various reliable troubleshooting steps and also provide accurate information regarding products and services.
