Customer Support Specialist | Test Development Engineer
I am a dedicated Customer Support Specialist with experience in handling emails and ensuring seamless customer interactions. My role involves addressing inquiries, resolving issues efficiently, and maintaining high customer ----------- addition to support, I also specialize in Test Development, specifically in Performance testing, ensuring our products meet the highest standards of efficiency and reliability. My role involves collaborating closely with developers and other stakeholders to ensure our products not only meet but exceed performance expectations. With a strong background in software testing, I bring a meticulous approach to identifying and addressing performance bottlenecks, optimizing system resources, and enhancing user experience.
Key Skills:
- Email Support & Customer Service
- E-Commerce Operations
- Python, C++, Jenkins, Robot Framework, Selenium, RPA
- MS Office Apps, Power BI, Power Automate, Sharepoint
- Problem-Solving & Communication
Always eager to learn and grow in the dynamic world of e-commerce and customer support. Let's connect!
