Hi! I am Christine Chlaryss Cheng, a detail-oriented Virtual Assistant specializing in logistics and freight operations support. I help freight brokers, dispatchers, and carrier owners manage the heavy lifting of back-office operations to ensure that documentation is accurate, communication is seamless, and the wheels keep turning.
Why Hire Me?
Logistics Precision: I understand that in freight, timing is everything. I handle insurance certificates, BOLs, and rate confirmations with 100% accuracy.
Proactive Tracking: I stay ahead of the curve by monitoring shipments and providing real-time updates, reducing "where is my truck" inquiries.
Strong Communication: I acted as a professional bridge between brokers, drivers, and shippers to ensure smooth coordination.
Growth-Oriented: I look for ways to optimize routes or documentation workflows to improve your bottom line.
Technical Skills & Tools
Logistics Operations: Load Boards, Insurance Verification, Factoring Submissions, Dispatch Support
Communication: Slack, WhatsApp, Email Management
Data & Docs: MS Excel (Tracking Logs), Google Sheets, PDF Editing/Signing Tools
