Admin Support:
- Manage clinic schedules for timely appointments
- Maintain confidential patient records and filing system
- Coordinate patient-practitioner communication
Customer Service:
- Deliver exceptional service by addressing patient concerns with empathy and professionalism.
- Responsible for facilitating smooth patient check-ins and follow-ups, as well as managing accurate and timely billing and invoicing processes.
Technical Proficiency:
- Proficient in using practice management software: Nookal.
- Skilled in Microsoft Office Suite and Google Workspace for document creation, data management, and communication.
Marketing and Social Media:
- I assist in developing and executing marketing strategies to promote the clinic’s services.
- I manage social media accounts and create engaging content to increase the clinic’s online presence and patient engagement.
- I monitor online feedback and reviews, and address any issues to maintain a positive online reputation.
As an employee, I aim to be recognized for my dedication, reliability, and proactive approach. My objective is to provide efficient and effective administrative and operational support to my employer. I am dedicated to continuous learning and improvement, always striving to enhance my skills and make a positive contribution to the team.
