Hello there.
My name is Judy Ann, and I prefer to be called Judy. I work directly for Airbnb as a Resolutions 2 Support Ambassador. My everyday job is to assist hosts and guests with reservations, issue resolution, and other aspects of the mediation process.
I do take messages and phone calls, but aside from assisting guests and hosts with their difficulties, we mostly communicate via email and messaging.
In addition, I assist Host and SuperHost with listing issues and calendar management. If you have any questions or want to understand more about my projects and experiences, please view my portfolio below.
Thank you, and have a good day, everyone. I hope to work with you all.
All the best,
