I am a seasoned customer service professional with over five years of experience, including five years as a Customer Service Representative and one year as a Cold Caller/Appointment Setter in the marketing sector. This diverse background has equipped me with a robust understanding of customer relations and financial services. Additionally, I have undergone training in coaching and customer service handling, further enhancing my ability to lead and support teams effectively.Throughout my career, I have gained extensive experience in accounting software, telecommunications, e-commerce, collections, and cold calling. My proficiency with tools such as HubSpot, Kixie, Zoho, Salesforce, QuickBooks, Canva, Capcut, Google Sheets, and Slack has enabled me to adapt quickly to new technologies and streamline workflows. I am committed to continuous learning and am currently expanding my expertise by training as a Graphic Designer demonstrating my adaptability to new fields.I am eager to bring my comprehensive skill set and dedication to excellence to your organization. I look forward to the opportunity to contribute to your team's success.Sincerely,----------- -----------