Dedicated Healthcare Insurance Associate with extensive experience in the BPO industry. Over 3 years of expertise in managing healthcare insurance claims, processing policy applications, and providing top-tier customer support. Adept at navigating complex insurance regulations, ensuring accurate documentation, and resolving customer inquiries with efficiency and professionalism. Proven ability to thrive in high-pressure environments, with strong skills in problem-solving, attention to detail, and team collaboration. Committed to delivering exceptional service and contributing to organizational success.